Frequently Asked Questions

How do I print a page I’ve colored?

Open the Export menu on any finished page and choose to download it as an image or a PDF, then print it from your device the same way you would any other document.

What is a redeem code, and how do I use one?

Printed books include a redeem code that unlocks the matching pages for online coloring. Enter your code on the Redeem page to access the digital version of your book. If your code doesn’t work, refresh your browser and try again. For the best support, please include as much information as possible when contacting us, such as your Etsy order number, a screenshot of the error, and the device and browser you’re using. Contact: support@drawcove.app

Do I need an account to color online?

No. DrawCove doesn’t use accounts or logins — your colored pages are saved locally on the device you’re using.

Which devices and browsers are supported?

The app runs in any modern browser on phones, tablets, and computers. For the smoothest experience, keep your browser up to date.

My colored page disappeared — what happened?

Colored pages are stored only on the device and browser you used to color them. Clearing site data, switching browsers, or a low-storage device reclaiming space can remove them. We recommend exporting pages you want to keep.

A page won’t load or a color won’t apply — what should I try?

First, refresh the page. If that doesn't help, try closing and reopening your browser. Still stuck? Email us at support@drawcove.app with a screenshot of the issue and let us know what template, device, and browser you're using.